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FAQs

Are the floor plans on the website and in the Plan Book my only choices?
No, we use these plans as a “jumping off” point and can fully customize from there.

What does Mandala Custom Homes provide?
MCH provides the “structural weather tight shell” of the home including the pre-cut floor and roof systems, exterior wall panels, structural interior walls and supports, deck timbers and joists, windows, exterior doors, central skylight, and tongue and groove interior cedar ceiling (for main round room). Wall panels are assembled with exterior rigid insulation, rain screen, windows, pre-stained siding, and trim. http://www.mandalahomes.com/build-your-home/which-eco-package-is-yours/

Is insulation included?
All our packages have rigid insulation attached to the exterior side of the wall panels. If you are building in a climate that does not require the insulation it can be removed from the package during the design phase. Your General Contractor will supply all the interior floor, wall, and roof insulation locally.

What am I, the Client, responsible for?
You will work closely with our sales and design team to arrive at a design and budget that meets your needs. You will hire a General Contractor to manage your project and the site work. MCH does not provide: engineering, permits, foundation, unloading, assembly, interior walls, electrical/plumbing/heating/mechanical, exterior stairs or railings, roofing, interior finishing (except cedar ceiling in main round room). http://www.mandalahomes.com/build-your-home/what-is-not-included/

What other products can MCH provide?
In addition to custom home packages, MCH can provide: commercial and public use buildings, garages and carports, small guest cottages, sheds and outbuildings, gazebos and greenhouses, etc.

What is the cost of a Mandala Custom Home?
Our home packages typically start around $100/sq.ft. The cost is determined by a variety of factors including your preferred series plan, size, and Eco Package. The cost is further influenced by the insulation upgrades, type of windows chosen (vinyl, wood, fiberglass or metal clad), followed by other available options. The finished cost of your home package will vary depending on the building site and the cost of local labor for assembly and finishing. Typically, the Mandala Home Package represents 30-50% of the overall cost to turnkey. Please contact us and speak to a representative for more details.

Who assembles my home package once it arrives?
Your General Contractor will be responsible for preparing your site, coordinating your home package assembly, hiring sub-contractors and finishing the interior of your home. Owner/builders may act as their own GC’s if they have adequate prior construction experience.

What is a typical timeline for working with MCH?
Our process is organized into four distinct phases. The Research Phase can take anywhere from 1 day to 1 year, up to you. The Design Phase is 2 weeks to 3 months depending on complexity of the design. The Production Phase takes 2 to 4 months provided you have a reservation. Please contact us to acquire a reservation. Finally, there is the Finishing Phase, which will take 3 to 8 months depending on size and complexity. Ask us for a Home Owner Roadmap that explains the process in more detail.

How long will it take to assemble the home package?
A crew of three or four typically assembles a 1500-2000 sq ft home in 2-3 weeks.

Will a professional engineer review the home?
Yes, MCH works closely with Precision Structural Engineering of Klamath Falls, OR. They are licensed to engineer in all of North America and many other countries around the world. You will be responsible for paying the engineering retainer at the start of the Production Phase.

What support is provided during the assembly process?
The full set of architectural and engineered drawings are provided as well as a step-by-step Assembly Manual. Your designer is generally available by phone and email from 8 am to 4 pm Pacific Time, Monday through Friday for consultation and support. The designer will send 3D images and drawings as requested.

I will need construction financing. What should I know?
First, use the proper terminology when talking to lenders. These are custom, site built homes. These are not modular or manufactured homes. Basically, MCH is a high-end supplier of pre-cut, and/or pre-assembled building components. When planning the cash flow for your project, bear in mind that we require a 50% deposit prior to start of production as well as the remaining 50% placed in escrow at that time. MCH does not provide any type of financing.

How is the MCH package transported?
All home packages are shipped via carrier truck or shipping container from the factory, using preferred MCH carriers. We ship our home packages to anywhere in the world. The cost of shipping will be included in your Production Contract. Our experienced shippers at our production facility will load your home package. You will need to have a forklift at the site for unloading.

If the site is not ready when MCH is ready to ship, can the home be stored and shipped later?
Yes, we can store the home in our warehouse until needed, though charges may apply.

What kind of foundation is best for a round home?
Any type of foundation will work because the walls are not curved, they are faceted. This means they are made up of short straight sections that are four feet or longer. For energy efficiency, we recommend the use of Insulated Concrete Forms (ICF), for stem walls and full basement foundations.

Do I need a special heating or cooling system for a round home?
Any conventional system will work in a round home. Ultimately this depends on your requirements, budget, and climate. Geothermal, passive solar, heat pumps, wood, gas furnace, electric baseboards, and in-floor radiant heating are options.

What is an HRV? Do I need one?
A Heat Recovery Ventilation System (HRV) is an indoor/outdoor air exchange system. The performance home functions (Seal It Tight. Ventilate It Right) of a Mandala Custom Home require an HRV. An HRV system keeps your interior air fresh and free of moisture.

Do I have a choice of exterior cladding material and colors?
Yes, you have a broad range of materials and colors from which to choose for your exterior siding and trim. All the stains we use are environmentally friendly, non-toxic, water-borne finishes.

Where can I see a Mandala Custom Home?
Our head office is in Nelson, British Columbia. If you would like to visit the MCH production facility and tour one of our Nelson based Show Homes, please call to arrange an appointment. Keep in mind, these are private residences so advance notice is required.